As a Gold Class shop, we require each of our technicians involved in collision repair to take ongoing training every year. This includes classes on new vehicle technologies and the latest repair techniques.
Ralph Honda is among only 15 percent of collision repair businesses to achieve Gold Class status, whereas shops that are not Gold Class may train minimally or not at all. Gold Class shops are trained on how to fix your vehicle right; on what can be repaired and what needs to be replaced; and on how to see hidden damage you may or may not see.
Two out of three people find a repair shop by talking to friends or relatives. Don’t take chances. Refer your friends and family to Ralph Honda and let our trained repair professionals take care of them today!
The Gold Class designation is the industry standard for training that contributes to complete, safe and quality repairs. While other organizations offer certifications and testing, they do not require ongoing annual training, or test on content that is as frequently updated to reflect today’s makes, models and technologies. Ongoing training and testing keeps repair technicians up-to-date on the latest vehicle models, technologies and repair methods. Gold Class is not a certification that lasts a certain number of years. It’s a designation indicating that a shop undergoes ongoing, up-to-date training every year. Shops that lapse in their training, even for a year, lose their Gold Class designation.
No. Training is just one of several main contributors to safe repairs. Also necessary are the proper infrastructure, access to vehicle maker repair procedures, and the right tools and equipment. Gold Class businesses have up-to-date knowledge on the infrastructure, tools and equipment needed to perform complete, safe and quality repairs. But equipment and infrastructure verification is not currently a requirement for the Gold Class designation.
When you choose a Gold Class shop, you’re choosing trained repair professionals. That can contribute to a positive repair experience, as well as contributing to a safe repair. A May 2013 analysis of more than 18,000 collision repair shops by automotive information provider CynCast also found that Gold Class businesses outperformed other body shops by 47% in CynCast’s Shop Performance Value Rating. The rating measures shop performance using important metrics such as how soon on average customers get their cars back, the accurate of the initial estimate, and customer satisfaction.