I always come back for the great service The job is always done right and everyone is so friendly

I am very satisfied with my service at Ralph Honda particularly with the service agent Linda Freeman.

I was receiving an alert regarding the Air Bag restraint system on my 2016 Honda Accord. Ralph Honda could not schedule me for service that day but arranged to have me bring my car in immediately to run computer codes to determine the problem. It was found that the sensor for my restraint system was failing. They needed to order that replacement part and arranged an appointment convenient to my schedule to make the replacement. Each of the two service personnel I met on both occasions were thoughtful, pleasant, and very efficient men who fully informed me of cost, appointment duration, and made the entire experience very comfortable.

I was only in for a NYS inspection. The service adviser was friendly an efficient. I was not it the door in a timely manor. An overall great experience.

Trust and confidence in Ralph Honda’s service department. Great team of workers. Go-go Ralph Honda.

The salesperson that helped us get a CRV was a one Grace Lechner, who was our salesperson for the last time we purchased a Honda at that same dealership. Now, I can 't really compare Ms. Lechner to other salespeople, because by now I don't remember any, but I can tell you one thing for sure: In dealing with Grace, it makes you wish you had enough money to buy ANOTHER vehicle, just as an excuse to get the service and attention that she provides! ( Unfortunately we don't have that kind of money) Terry

Love taking my vehicle here. The service is anyways great. Very friendly staff, waiting room is accommodating to kids and myself while we wait. I never have any complaints.

I was extremely pleased with my service today Sal was very accommodating and professional Thanks for the excellent service

Tony Bianchi and everyone I met while buying my new car were professional, kind, and knowledgeable. It was a great experience.

Very happy with staff friendliness and time waiting. Great staff!

I had a great experience. My car was taken on time and things were explained to me clearly. It was ready when they said it would be

Wonderful service.

Pat in the service department was great to work with. Communication was great and vehicle was serviced as promised. No surprises either!

This review is re: experience with Pat McTammany - I keep meaning to write this (it's been several months). Pat completed/oversaw my New York State Inspection following my move from Texas. He's amazing! The folks at First Texas Honda were *so* sure my car was going to barely pass inspection because of x, y, and z items that required *immediate* fixing (by their shop, of course!). Pat showed me what they were referring to -- and took the time to explain how all the items worked to give me complete peace of mind - my (less than ten year old) car is running great! Thank, Pat - for your patience and professionalism. I'll be back!

Service was top notch, really enjoy working with Ralph Honda

I’ve had nothing but very positive experiences at Ralph Honda, including both service and sales. In my last visit, Service advisor Steve was great! Explained everything and thankfully, it was nothing serious. Very happy with everything at Ralph, and would definitely purchase future vehicles from them!

Pat is a wonderful in the Service area Always a pleasure to work with……😊

They seen me right away for my oil change . So far i have had a good experience with them serving my car . Which i am new customer to the Honda family .

Sal was great. Very friendly and provided me answers to all my questions

Thank you Linda. 1st time to this Dealership was reassuring. Better than my visit to Lia in Buffalo.

We came to trade in a car and find a replacement. We were connected to our salesperson Joe Lighthouse immediately. He was very helpful and not at all pushy. We would recommend his expertise to anyone who asks about working with Ralph Honda.

I came in for an oil change. That’s what they did. Love the punch card. No high pressure sales of other things. Will be back.

All around great!! Would definitely recommend Ralph Honda. Tony thank you again for all the help.such pleasant experience.We love the new Pilot.

Had a great experience buying a car from Frank Christ. Did a great job of explaining everything and made the process as simple as possible. Thanks!

My car went in for service ahead of schedule as I got there a little early. The staff was friendly and knowledgeable. The appointment was not as long as they thought it would be, so I was out and on my way. Couldn't ask for a better group of people!!