Customer Testimonials
Excellent , Well mannered Professional Staff. Always polite and willing to help. The Integrity speaks for itself. Appreciate the Veterans discount.
Always go above and beyond with service on vehicles. Very qualified and competitive pricing. Excellent!
Service people are always friendly and professional. Work done well and in a timely manner. We are very happy with our car. Linda, thank you for today's service!
I’m always greeted by my name, with excellent customer service. Clean waiting area thanks for the coffee!!
This dealership is so responsive and a joy to work with. Patrick my service advisor is very knowledgeable and helps me make informed decisions about my vehicle. I highly recommend this dealership.
We recently bought a 2020 Honda CRV from Ralph Honda, and our buying experience was awesome! Our salesman, Dave Moffett, and finance manager, Jim Hunter were wonderful to work with. We highly recommend this dealership.
On 8/22/22 I purchased a New 2022 Pilot from Ralph Honda. This is my first SUV. I traded in my 2017 Ridgeline, and I got a great deal! I was surprised to get a Honda Loyalty Discount since this is my third Honda purchase from Ralph Honda. I also received a refund for unused extended warranty on my Ridgeline. My salesman, Joe Lighthouse, was very knowledgeable about the Pilot, and showed me its many features. He spent hours with me, going over everything including the paperwork. In fact, the next day he contacted me to see if I had any questions. That's ...
My salesman, Elvis Pagan was very casual and friendly. No pressure at all. Even with the shortage of new cars, Elvis got my car delivered by the time he said he would. My car was beautifully prepared at delivery.
Everyone that we interacted with was top notch. Our inspection and oil change was done quickly and they even washed our car for added touch
Mr Frank Christ was a very knowledgeable salesman. He answered all my questions and and was pleasant to talk to. I would definitely recommend Ralph Honda and Mr Christ.
My salesman (Elvis Pagan) was friendly and knowledgeable. He answered all my questions without being pushy or overbearing. Given the shortage of vehicles that match my interests, we’re still waiting patiently for an appropriate vehicle to arrive
Excellent service as always. Fast, efficient, Linda is a great service advisor. Very clean dealership.
Everyone at Ralph Honda made the purchase of my new car and absolute smooth transaction they were helpful guided me through the sale of my old cars or trade-ins and very patient with teaching me what to do with all the new gimmicks in the newer cars... Give them an a+ in every category and highly recommend to anyone..
At Ralph Honda, my appointments are always honored in a timely manner which I really appreciate. Linda is also very helpful and knowledgeable
Kind thoughtful exipert service well done My 2006 Honda Accord was checked over I was kept informed Every step of the way I was given instructions if the problem happens again I was happy to have a pick up to and from I love the place feeling secure and happy well done
Linda is the best service writer. She always follows up after my service. She is very helpful and knowledgeable about what needs to be done
Dave Moffett and all the staff at Ralph Honda were extremely helpful in the process of leasing my new Honda.
Challenging to find a decent deal in today?s vehicle market
Elvis Pagan our sales guy was awesome, very professional,helpful, courteous and made the buying process a breeze. Thank you Elvis and Ralph Honda for an enjoyable experience. I love my Honda CR-V
Excellent service, friendly people. We bought our crv from the dealership 8 years ago and have been very pleased with the service and the sales.
I have purchased a number of vehicles from Ralph Honda, as well as had my routine services through their dealership. I have also utilized their collision service.Everyone has always been professional and personable. It?s almost like the old sitcom, Cheers, where everyone acknowledges you by your name and with a smile. I hope that?s not too corny.
The online scheduler makes it easy to schedule an appointment that is convenient for my busy life. The service department reps get you in and out quickly. They pay attention to details so you do not have to make multiple trips for getting your vehicle serviced. The waiting area is always clean, and the snack/beverage area is a plus.
Great experience! Everyone was extremely helpful and courteous. The car I wanted was available, bought it that day.
Went in for late afternoon apt for NYS inspection and tire check. Passed inspection without a hitch, but needed 4 new tires which had to be brought in. Since I had expected to wait for inspection to be completed, I did not have a ride home. Technician arranged to provide me with a rental vehicle free of charge. M Vehicle was ready for pickup before noon the next day and I was on my way. Technician was friendly, professional and knowledgeable. I was very pleased with the service I received!
Went in for an oil change and tire rotation but waited longer than expected even after dropping it off and scheduled an appointment but service was good
good friendly quick well done in time Clean good worker waiting place is good with sneak
Wonderful, easy, fantastic dealing with the Ralph Honda staff. My salesman Elvis Pagan was phenomenal. I would highly recommend him to anyone.
Great excellent good service clean good fast love people there love coffe and snacks super
Great dealership to work with! Nathan is personable and very knowledgeable about the Honda products. It was a pleasure to do business and i am sure that this iz my 1st of many purchases from him.. THANKS NATE👍👍👍
I?ve been buying from Ralph for 15 years. I?ve been having service done there also it?s been convenient and and thorough.
Great experience. Came in for a repair and the car was fixed in a timely fashion, and everyone was super friendly and helpful. Will return and recommend to all my friends and family.
Oil change and minor repair done by the service team at Ralph Honda. Steve has always taken excellent care of me. I enjoy waiting for the repair in their upgraded waiting room and ultra-clean rest room facilities. The service was completed sooner than I expected. No one enjoys going to have their car serviced and waiting for the service to be completed. This is the best possible experience. I have absolute confidence in the service team.
Better cars with excellent services, place to visit once if you haven’t visited.Satisfied
Linda who ran the service was awesome. She kept me posted on other issues they came across and dealt with them with no charge. This woman is an amazing asset to your service department!!
They did a Great Job servicing my Honda. The oil change was Free because after you purchase 4 oil changes your 5th one is free.
We have never been to Ralph Honda. Upon entering, we were greeted by Dave M. who was our sales consultant. He was personable & listened to our needs rather than pushing various cars towards us to consider. He explained everything about the car clearly & concisely answering questions as he covered aspects of the car, its history, and financial information. Sales is about selling whatever the product. For Dave, the sale seemed secondary to taking care of our needs, our preferences in a car, our financial committment in purchasing, and making sure the process was about us. Dave is a ...
I generally wait for this service. The waiting area is comfortable. I usually get coffee and a snack (self serve) from them. A recharging station is provided, which worked out well for me this time.
Took my leased Honda HR-V in without an appointment because of mysterious message on dash. Ralph Honda assessed and corrected situation same day.
my recent experience with Honda was excellent could not ask for more, I would refer any to Honda as a matter of fact I will let anyone needed a motor vehicle to a Honda dealership wish would be ralf Honda
Purchased new car for our son with Nathan Moffett. The experience was smooth and efficient. Nathan is a professional and very personable to work with. Looking forward to working with Nathan in the future.
I recently had a very pleasant experience at your dealership, as I have for years with my old Honda Accord. Prompt, efficient service, right form the door. You have a Great team, who take a very good care of the customers. I really appreciate the effort and attention I get every time. Love my new CRV, and will come back for years to come. Good work and good people, thank you ! Nina Shavron
I had a New York State inspection done. The entire process met and even exceeded my expectations. Everyone is very friendly and helpful; that means alot.
Chuck made the whole process as pain-free as possible, He personally made sure that everything was done to my satisfaction. The work that they did to repair the damage to my 2019 CR-V was top notch. It looks like new!
The entire purchase/delivery experience at Ralph Honda was superb. Corin was especially attentive, explaining the features of the vehicle and all aspects of the automobile buying process. She answered all of our questions and kept us apprised during the delivery phase.
Advisor and inspection were timely and friendly. Best dealer in town.
I was very happy with Ralph Honda and the professional way all staff treated my during my car purchase, especially Grace. Grace went above and beyond to answer questions and help me with knowledge about the car i was purchasing! Thank you very much Grace! If i could just remove to odor from a previous owner/ smoker from the car i purchased i would be much happier with the car!!
I should have started going to them years ago. Wonderful comfortable environment. All employees do their absolute best to make you feel comfortable……like family. Best prices around for Hondas.
Thank you for taking care of my car, they changed oil, air filter and checked on the ac.
Everyone was helpful and pleasant. I had my tires rotated, oil changed and state inspection. It not only was as good as new, but they washed it, so it looked great.
My experience in purchasing my 2022 Honda Civic was fantastic. Frank Christ my salesman made this an enjoyable and seamless experience. Frank was always very honest, professional and polite. No pressure what so ever. This was the second vehicle I bought from Frank. The final price was exactly as negotiated (no games). Bob Tomoser (sales manager) was also very helpful and friendly throughout the process of waiting for my car to be delivered. I have recommended Ralph Honda to friends and family. Great service department too. Ralph has a great staff and everyone is very friendly. Love my new Civic! Couldn'...
Love my 2021 Honda CRV and the good service I have received from the Ralph Service Dept. Also had collision work done recently after a deer ran into the front of my car. Extremely great workmanship.
Excellent sales experience and service is excellent also. Everyone is courteous, and do everything possible to make the experience a good one.
Recently my Honda Accord EX L needed some repairs and my service Technician Steven and Zackery Ralph took good care of me, and provided a loaner and the result was Professionally handled and l drove away. With a smile on my face. Excellent Service!!!!!
My experience was awesome it was very quick it was very easy I am loving my new car
Great people! Our salesperson Nathan Moffett was super easy to work with as well as all of the folks at Ralph Honda!
Nathan Moffett is the best to deal with. He’s so nice, relatable and really understands your situation and helps in anyway he can
BEST CUSTOMER SERVICE... IN LESS THAN A HOUR, OIL CHANGE, TIRE ROTATION.. FOR THE BEST PRICE.
I love my 2022 Honda Passport Trailsport. Nathan was great to work with. I saw the Passort while out of state and Nathan made it happen once I got home. He answered all our questions and presented us with great add on suggestions. There was no pressure to buy anything extra, just great information. I really couldn't be more pleased.
We worked with Nathan Moffett to get our new Honda Pilot and the whole experience was great. Low stress, low pressure, and we left in a vehicle we absolutely love. Great experience!!
Nathan was very knowledgeable, polite, patient and very cheerful! He makes the process of getting my Honda Accord easier. I will recommend him 100%. Five stars service! He rocks!
We had our usual pleasant visit at Ralph Honda last week. Steve Pecora in the service department took good care of us and it wasn't even that expensive! We also love their coffee and their washing our car almost every time we go there.
Spring 2022; tough time to buy a vehicle. The first car that I came to look at sold just before I got there. My sales guy, Chuck was very helpful and patient in finding me something else. I'm very pleased with the used 2021 Honda Civic that I bought, but I have to call them regarding some service, hoping that it goes well!
Outstanding service department. Honest people, they never try to sell you items and repairs you don't need. Clean, efficient.
Making appointment was easy , people in service department were very professional. My car was fixed quick & they even washed it.
Had a great experience buying my Honda and would definitely recommend buying with Nathan to family and friends!
They are really good people. They make sure your car in tip top shape.
Great Job! I appreciate the lady who took care of me when I needed my vehicle serviced. She was very friendly and quick to get me in as soon as possible.
Great service at Ralph Honda. Service staff communicate well and get the job done in a timely manner
Dave & Nathan Moffett are top notch salesmen! They do not oversell & really listen to what you’re wanting & able to purchase. They’re laid back & not the typical car salesmen. Would highly recommend purchasing a vehicle from either of them & we’d definitely return should we purchase another car.
Nathan our used car sales person was great and explained everything we needed to know, not having bought a car in a long time. I've had it in a couple of times for regular maintenance and the service department is as good as my sales person. They were all very nice, helpful & honest & so far I'm so glad that I purchased my Honda Pilot from Ralph Honda.
I love the service and everyone was so kind and nice, I got everything I wanted.
NO PROBLEMS. EVERYONE FRIENDLY AND HELPFUL. FACILITY VERY CLEAN.
Great experience at Ralph Honda! Service Dept. is very efficient and professional. I will definitely be back!
Frank Christ was my sales person, he made it very easy purchasing the car. He is very straightforward which I really appreciate. I would definitely buy another car from him and recommend him to myfriends and family. Thanks again !!!!!
I had my first 10,000 mile service on my 2020 Fit - very unintentionally: car went in for a SUPER-ultra-slow leak in a tire. I had repeatedly checked the valve-stem in the leaky tire and it was secure. Turns out, I had miniscule puncture. AND, I needed my first oil change and tire rotation: all done, same-day: no fuss, no stress, and no worry. Ralph Honda is, likely, the least "bullxxxxty" Honda dealership I've encountered in Rochester. This trait is why I like Ralph more than most.
Our salesman, Chuck, was totally professional from start to finish. He is very knowledgable and was able to answer all my questions. He is very friendly and easy to work with. I'm very happy with my purchase.
WOWWW!!!! If it was possible to give 6 stars I would! Nathan and the entire team at Ralph Honda was awesome!! I’ve never had so much fun buying a new car! THANK YOU! #GoSeeNathan!
Ralph Honda in Greece, NY is the best, everyone there deserves recognition. Thanks for all you do.
The people are friendly , the dealership is clean and inviting , the service department Is very efficient, and the waiting room is very nice.
In for a recall. Pleased that the service was quick and my car was also washed!
Awesome, Awesome,Awesome I never had a problem. I have 3 family member that have purchased vehicles from Ralph and had a great experiences. So I went with them base off their experience. I left a well known Honda Dealer in Henrietta, NY because of their POOR customer service . I would definitely recommend Ralph to my friends and family.
Everything was explained to the fullest! Replaced some very dirty filters!! And tires were rotated!!
Sales and service experiences were both excellent.
Excellent service excellent facilities go us in right away work was done on time
Came in for an oil change. I earned a free one using the punch card. I needed a wiper arm so I ended up with a bill but it wasn't bad and was timely.
very good happy with work very good service all was
Excellent job. Did as I asked. Everyone from the Service Department to Customer Service were very helpful and friendly.
It is always a pleasant experience walking into Ralph Honda. When you bring your car there for service, you are greeted right away with a friendly face. They are prompt and do a thorough job.
arrived on time, stayed in waiting room, vehicle returned within an hour
Great dealership to work with would recommend it to everyone I know
It was a great experience. The entire service appointment went smooth and was timely. All concerned we?re very friendly and efficient.
Always punctual, clean and friendly. I arrive on time and they begin work on time. The place is immaculate. I am always greeted and treated with a smile. Thank you, Ralph Honda!
The service provided from beginning to end was outstanding. Couldn't have asked for better!
I've visited this dealership for 3 "routine" service appointments since acquiring my 2021 Passport, and have been super impressed by their professionalism, and by the cleanliness of their facility and the comfort of their waiting room. All good! Plus - I love the vehicle!
Great people, it's like driving a new car. Changed all fluids, tire rotation.
Professional, courteous, knowledgeable in diagnosing a problem and efficient. My issue was a subtle one because the car was making a noise that was at times heard to hear. I was impressed with the way the problem was fixed in a timely manner. We waited for the car to be serviced and the waiting room was very comfortable and clean. An excellent experience.
The people at Ralph are always friendly and accommodating. I am always treated as their number 1 customer at each and every service visit. They really do things right at Ralph. Thanks especially to Linda in Service. She is always friendly and happy to see me! Tom
Always good customer service and experience all around. They always service my vehicle with care and explain everything to me. My service rep was Linda. Thanks again
They’re wonderful here! Always professional & get the work done quickly. They’re a bit pricier, but the service makes it worth the price.
This was a simple NYS care inspection. Everything went fine. Wait time was a bit long but many staff were out due to this wonderful COVID experience w are dealing with. Thank you.