3939 West Ridge Rd • Rochester, NY 14626
Customer Testimonials
It was the usual...friendly, helpful people...I continue to trust Ralph Honda which is more than I can say for some other dealerships. Linda was especially helpful...she is my "go-to girl" for my CR-V!
Ralph Honda service staff demonstrated an above and beyond level of customer service for a routine oil change. And the service advisor helped calm our concerns about a noise on engine start that our 2014 CRV was making. I was very impressed with this dealership.
I just leased a Honda Odyssey from Ralph Honda. We also traded in our old car. EVERY single person we interacted with during this process was wonderful. They were kind, respectful, helpful, honest and fair. We interacted with a lot of different people and everyone was great across the board. And there were times I had to bring all 5 of my young kids to the dealership and everyone was very kind to them and patient. I was so impressed. Thank you!!!
Lots of nice touches while you wait for vehicle repair.
I Leased a 2016 Honda CRV in December. Mike the sales manager and Steve the sales rep were fabulous! I gave them a price range of where I wanted to be and they made that happen. 2 months after I had the car, I was rear ended and my car was back to new in less time they quoted. The body shop handled everything from the insurance company to getting me the rental. These guys at Ralph Honda are great. I will continue to give them my business and pass along the good word to everyone I know!
Bought my 2013 Honda CRV there 1.5 years ago and have always had positive experiences with them when my car needed anything. Recently my car broke down on the side of the road and the towing company took 3.5 hours to get it there. Steve in the service dept gave me a loaner car despite my broken car not being there yet, stayed after closing to help me out. Turns out I had a broken axel and they took care of everything free of charge because I got the extended warranty!!! 🙂 They are timely and competent there. Didn't love my salesman Mr. Morphet, he didn't work on price much and took advantage of my husband and I being first time car buyers a little bit. Other than that, we have been very happy with Ralph Honda!
Bought a 2014 Honda CRV. Looked good as new. Certified program is pretty amazing. Did thorough research online and discovered they were right on the price too. No stress, no haggling. Sure they try to sell you some extras but they're pretty laid back about it and don't put in the pressure when you say no. Pretty easy and painless. Actually somewhat... enjoyable.
Their body shop is the best. Really like TJ and the way he takes care of the car and you
