We took in our CRV for a low heat issue. Service advisor Kevin Gay from Ralph called us twice to update us on he findings . Good communications which is what I strongly believe in, and Kevin did just that. Thank-you I will be asking for Kevin at out next tip to Ralph Service.
I was impressed with the thoroughness on my oil change and fluid check, and the professionalism and helpfullness of the staff. It was an excellent experience.
Oil change and tire rotation. One hour to completion. Watched a Superman movie that I had not seen. Pleasant employees all around.
Always bring my car to a dealer, and this was the first experience at a dealer where I felt valued! AND they fixed the problem in one visit. I am now a loyal customer.