I called Ralph Honda, requesting a new master key for my car and was immediately scheduled the next day. As soon as I walked in the door, I was greeted warmly and did not have to wait for service. I was blown away with the customer service provided by Patrick McTammany and Stevie. They were just great! They were very friendly, courteous and attentive. Patrick even checked the car for any other issues, free of charge, and found a nail in my tire. Stevie showed me around to several Honda Civics I was contemplating buying for my son and he ...
Our service experience was pleasant.....employees knowledgeableand courteous. Service quick as promised.
Excellent service figured out the problem immediately and got me in and out fast.
Family owned dealership. Great atmosphere to do business with.
Was very thankful for the Service team at Ralph Honda who resolved and issue with our locks and got our vehicle in right away to perform the NYS inspection that was two weeks overdue! In addition, at the same time, they performed some regular maintenance services so we didn’t have to make a separate appointment. So far, they have delighted this customer!
How many times have you called a dealership for information and only to find out that they lied to you when you met them in person? Well this experience was the exact opposite. The salesman and I agreed to terms, including a rough price, before I even left my home. Then, the dealership met every term that we had discussed on the phone. No bait and switch...no high pressure sales...just a pleasurable, no-stress experience. The sales manager came in after I concluded the main purchase to discuss service options, I picked one, and that was it. He didn't ...
Called Service Dept. on a Monday for an emissions system problem and an appointment was able to be scheduled the following morning. Courtesy shuttle was provided to my place of employment in a timely fashion. Service technician (Kevin Gay) was welcoming upon arrival and called as soon as the issue was resolved.