2013 April Newsletter

Welcome to our 1st Newsletter!
As a valued member of the Ralph Family, we are excited to share with you the first edition of our “Inside Ralph” e-newsletter! Periodically, we will send out an updated edition which will contain: offers & savings, upcoming events & things happening in the community, featured Ralph Team Members, etc… We’re happy to have you as a valued customer and look forward to keeping in touch with you.
Let Us Know What You Think!
Family Owned Since 1933
In 1933 Anthony R (Andy) Ralph, opened his first building at 626 West Main Street which was originally called Standard Motor Sales. He sold Hudson cars and then Packard for a short time until the fall of 1937 when the 1938 Pontiac was announced.
More History To Come…
Honda News
Honda Takes Award for Best Brand Image

Honda Motor Co. has the best brand image of any major auto maker, according to a study released on Monday by Kelley Blue Book that takes results from 12,000 people who were shopping for a new car and using its Web page to do research. The 2013 Brand Image Awards say Honda was the most trusted brand and considered the best value of all car brands in the survey.

Learn More
Meet Trish Wright
Trish has been a team member since 2004. She started out working as a technician and now has moved to the Technician Parts Counter. She is a strong advocate for animal rescue/adoption. She volunteers with G.R.A.S.P., does provide foster homes to animals in need, helps reunite lost pets to their owners. She has an adopted shit-tzu mix – Brutus as well as 3 Irish Wolfhounds Quigley, Aiden and Kiera. She walks with the Irish Wolfhounds in the St Patrick’s Day Parade every year. She also has 3 adopted cats, 1 foster cat, and african gray parrot, 3 teenagers and a very understanding husband.
View Blog Post
Fixed First Award Winner
At Ralph, you can expect to have your vehicle service Done Right. With a score of over 95%, we have been honored with the prestigious “Fixed First Visit” Award. This achievement reflects the dealership’s consistent dedication to delivering the highest level of service in the industry.
View Blog Post
New Vehicle Specials

There’s Never Been a Better Time to Buy a Honda!

With lease payments as low as $159 per month and APR as low as 0.9%, now is the right time to buy a Honda.

Pre-Owned Specials

2010 Honda Civic Sedan

Manager Special! Certified price reduced to$13,999

View Details Stock #3751

Happy Anniversary

Justun Osborne Osbaldo Gonzalez Patrick McTammany – 1 year – 4 years – 10 years Dan Maher Frank Christ Jeff Sinski

– 5 years – 6 years – 6 years

Council of Excellence

March, 2013

– Ralph Honda of Rochester, NY has earned the prestigious 2012 Council of Excellence award. Ralph Honda has distinguished itself and its F&I team as outstanding providers of financial services to its customers.

This is my foster cat Cato. He is a little over 1 1/2 years old, loves to be pet, excellent with dogs and cats, prefers a routine household, likes to be the one to make all the noise (playing with balls and toys) otherwise is a pretty quiet cat. Cato has been fostered in a bedroom for almost a year and deserves a whole house to run around in as he is such a sweet boy. GRASP’s adult cat adoption fee is $100. This includes spaying/ neutering and all age appropriate vaccinations. Please consider adoption. You can contact GRASP through their website at graspinc.org where there is also a link to their FB page.
Service Specials & Tips

Prepare Your Cooling System

Service Includes: Honda automobiles only. Prices may vary

– Drain cooling system of old coolant/anti-freeze by model. Applicable taxes, shop

– Add 1 gallon of factory coolant supplies, & hazardous waste disposal

– Check condition of hoses fee will be additional, maximum $10. May

– Pressure test system & check for leaks not be combined with any other coupon



Schedule an Appointment

When the temperatures outside rises, do you start to sweat about your car overheating?

If your car starts overheating, it’s probably caused by one of the following:

Insufficient coolant – When the temperature warning light goes on, you may be low on coolant. After the car cools, check the coolant and fill to the proper level with a 50/50 mixture.

Dirty or rusty coolant – It’s time to flush the cooling system.

Hose deterioration – If your hoses are spongy, hard, or start to swell around the hose clamps, it’s time to replace them.

Sticky thermostat – If the engine takes too long to heat, it means your thermostat is stuck in the open position and needs to be replaced.

Worn fan belt – If your fan belt is cracked, fraying, or starts to squeal, it is probably slipping. Check for proper belt tension and replace worn belts.

Radiator sludge or rust – When your engine overheats and there is goo visible in the radiator neck, it’s time to clean or replace the radiator.

Coolant overflow – Loss of coolant through the overflow pipe usually means a leaky radiator cap. It’s a cool idea to keep your car’s radiator in good condition, especially in hot weather.

Ralph Honda can check all of the above to change your coolant!

Council of Sales Leadership
Ralph Honda announces that David Moffett has earned gold-level membership in the 2012 Council of Sales Leadership of America Honda Motor Co. Inc. Elvis Pagan, Gary Schwab and Ben Burrell have attained silver-level membership.